Política de envío

Last updated: March 2026

Thank you for shopping at Pera Shop.

We proudly ship our products to customers across Europe.


Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been processed, it will be shipped using one of our logistics partners.


Delivery Times

Estimated delivery time:

4–10 business days

Delivery times may vary depending on:

  • Customer location

  • Customs clearance

  • Shipping carrier delays

The maximum delivery timeframe is 30 days from the date of shipment.


Shipping Partners

We work with trusted international logistics providers including:

  • DHL

  • UPS

  • Local European delivery partners

Tracking information will be provided once the order is shipped.


Shipping Delays

Occasionally shipping delays may occur due to:

  • Customs inspections

  • Carrier disruptions

  • Weather or logistical issues

In such cases we will do our best to keep you informed.


Incorrect Address

Customers are responsible for providing accurate shipping information.

Pera Shop is not responsible for orders delivered to incorrect addresses provided by the customer.


Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery.

We will work with the carrier to resolve the issue.


Contact

For shipping questions please contact:

info@thepera.shop